Terms & Conditions

 

Terms and Conditions



By accepting the Terms and Conditions by using my services you are accepting and consenting to the practices described in the terms and conditions of service as outlined below. 

The following Terms & Conditions detail my commitment to you and my expectations from you:

Definitions
The Supplier means ‘Mister BeFix’’. References to the Supplier in this document are to "me", "our" and "us".

The Client means the person or organisation that agrees to buy Goods or Services from the Supplier. References to the Client in this document are to "you" and “your”.  

Domestic Client means a person that agrees to buy Goods or Services from the Supplier for his/her private residence. Commercial Client means the person or organization that agrees to buy Goods or Services from the Supplier for any scenario other than a Domestic Client.

Goods means any Goods offered for sale by the Supplier.

Services means any Service provided by the Supplier. 

Conditions

A Contract for the provision of Goods and Services will come into force upon your booking

These Conditions shall apply to all Contracts for the sale of Goods or Services by me to you to the exclusion of all other terms and conditions including any which you may purport to apply under any purchase order, confirmation of order or similar document.

No variation or addition to these Conditions shall be effective unless agreed in writing by us.

Nothing in these Conditions affects consumer’s statutory rights.

Except as defined in the particular Contract, We reserve the right to amend/modify this agreement or prices, and may discontinue or revise any or all other aspects of the Service at my sole discretion. You reserve the right to cancel the Services or Goods before the new terms are effected.

Estimates & Prices

The price for Services shall be the price contained in our written quotation or that which is advertised on the website.  All work undertaken, unless expressed beforehand is undertaken on a ‘time’ basis.  Usually, hourly, half daily and daily rates.  Please be advised that estimates are exactly that, estimates, if time is likely to exceed the given estimate, then you will be notified accordingly to either prioritise work to fit into the schedule remaining or increasing the time allocated at an additional expense.
 Payment in advance may be required for large value items.

We reserve the right to revise prices prior to delivery of Goods to reflect any direct or indirect increase in costs to us but if the price has been paid in full prior to delivery no price revision may take place without your prior written agreement.
Payment

For Domestic Clients payment for Goods and Services is due immediately upon completion, this will be required by cash or card to the Handyman immediately after the work, The workmen are not able to negotiate the payment terms after a job has been started.  if you are having work over a period of 1-5 days payment must be made in full at the end of each day.  If a larger project (10+ days), then payment must be made within 7 days or as agreed.

For Business Account Clients all invoices shall be paid in full not more than 7 days from the date of invoice. Time for payment shall be of the essence and any failure to pay shall entitle us to treat the contract as repudiated by you or to delay delivery or further work until paid (in addition to any other remedy). All invoices shall be paid in full free from any deduction for any set off, counterclaim or otherwise howsoever arising. interest on overdue invoices shall accrue from the date payment becomes due from day to day until the date of payment at 5% above bank base rate per calendar month both before and after judgement.

Payment may be made by cash, card (extra 2.5%) or online via bank transfer, in Pounds Sterling.

If any action or proceedings shall be commenced in which your solvency is concerned, all monies under any transaction covered by these Conditions shall become immediately due and payable.

All Invoices and receipts are sent electronically. paper invoices or receipts will be issued at additional cost and by prior arrangement only. 

Warranty and Liability

We will perform the Services with reasonable skill and care, acting in good faith at all times

In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever. Where you feel there is a risk you should insure the contract works for any event.

Faults incurred through abuse (as defined by us) of the Goods and Services provided are not covered by us.

Attempted repair or alteration of the Goods and Services provided by us, by another party, immediately invalidates our work.

Delivery and Provision of Goods and Services

Delivery of Goods shall be made to your address and you shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Whilst every reasonable effort shall be made to keep to delivery dates, time of delivery shall not be of the essence. We shall not be liable for any losses, costs, damages or expenses incurred by you or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

We shall be entitled to sub-contract all or any part of the Work, but will be responsible for the quality of the sub-contractor’s work.

Waste.

We are not liable for waste removal or removal of unwanted furniture, unless we purchased the item and built it on your behald, we will then make good the area and clean and remove all waste and rubbish, If items were purchased by you or existing furniture then we can dispose of the waste for you and on your behalf at a charge of £60 per van load.

Termination

We may terminate any agreement I have with you forthwith if you fail to pay any sums due, as they fall due.

We may terminate any agreement I may have with you upon written notice if you breach any of these terms and conditions and you fail to correct the breach within 30 days following written notice from me specifying the breach.

We may terminate any agreement I may have with you if you are a company and go into insolvent liquidation, or if you are a person who is declared bankrupt.

Ownership and Risk

The risk in Goods shall pass to you when a contract is made even if the Goods are kept at my premises at your request.

We remain the owner of any Goods affected by the contract until I have been paid in full for such Goods.

If any payment due under these Conditions is overdue in whole or in part, I may without prejudice to any other rights recover and/or re-sell the Goods or any of them and may enter your premises, with your permission hereby confirmed as a condition at contract, by our servants or agents to recover the Goods and you shall be liable for all my costs of so doing.

You shall inspect the Goods immediately upon delivery and shall notify me within 24 hours of delivery if the Goods are damaged or do not comply with the contract. If you fail to do this, you are deemed to have accepted the Goods

Support

We make every effort to ensure that support and advice given to you is accurate and appropriate. However, any advice, suggestion or recommendation offered by myself, whether as part of a service / support contract or given free of charge, cannot be guaranteed as accurate or appropriate. 

We do not guarantee any level of support, response time or availability, unless specified within a separate support contract or service level agreement, agreed by both you and us.

Data Protection

We may retain your personal data, and you authorise me to use your personal data, for the following purposes:

(i) provision of the Service to you;

(ii) keeping of a record for a reasonable period after termination of your Service;

(iii) operation and enforcement of these Conditions;

(iv) providing you with information about other services I offer, subject to your right to opt out of receiving such information on the Order Form;

(v) legal compliance including disclosing it to any third party who we reasonably consider has a legitimate interest in any such investigation or its outcome;

(vi) instructing a third party to perform a part of the Service.Non-Waiver

The allowance of time to pay or any other indulgence by us in respect of payments due to it shall in no manner affect or prejudice our right to payment together with interest provided under these Conditions.

Dispute

In the event of a dispute between us and you, should we request in writing, you agree to submit the dispute to arbitration in accordance with the Arbitration Acts for the time being in force as a legally binding alternative to court action.

No action can be brought, by you, arising out of any contract more than 12 months after the completion of the contract.

Law

These Conditions shall be construed in accordance with English law.